<h1> Production Was Down… But Everything Looked Normal 🤯 </h1> <blockquote> <p>A real debugging story about silent failures and why thinking matters more than tools.</p>
<p>The dry run said the reminder text would go out to a customer with the window "12PM–2PM." The actual appointment was 8AM–10AM. Four hours off, on a message the customer would
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<p><em>The AWS Reliability Files, Part 1</em></p> <p>I told an AI a true fact about AWS. Then I had a second AI confidently insist it was wrong. Within one exchange, the first
<p>An inference server stopped generating tokens while more than 200 GiB of host memory remained available. Its health endpoint kept returning HTTP 200. The first visible
<p><strong>Both rules were well written. They contradicted each other and I hadn't noticed, because writing a rule and making a decision are not the same job.</strong></p> <p>I
<p>The check was fine. That is the part worth sitting with.</p> <p>I was auditing the structured data on our own site, the <code>sameAs</code> block that tells search engines
<p>A 30-line Slack notifier was eating 60% of my CPU-time budget across 4 client Workers. The culprit: a runaway alarm loop I assumed was impossible.</p> <p>Here's the part
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