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Does openai have a functioning customer support team?

BACKGROUND
5 SIGNALSFIRST DETECTED 15 May 2026
Narrative synthesis pending — 5 signals collected.
How the story developed
23 Aug
Openai support sucks
OPINION · WHAT · OpenAI
Other feeds and industry voices
20 Oct
Billing support is a total joke

<!-- SC_OFF --><div class="md"><p>Long story short: OpenAI Ads issued incorrect invoices and my accountant can't file these as a business expense unless corrected. Their billing

OPINION · HOW · OpenAIOPEN STORY
5 May
Warning: Anthropic's "Gift Max" exploit drained €800+, ruined my credit, and got me banned.

<!-- SC_OFF --><div class="md"><p>Heads up to anyone here using Claude/Anthropic as an alternative. If you have a card saved on their platform, <strong>remove it now.</strong></p>

OPINION · HOW · ChatGPTOPEN STORY
28 Mar
open ai wont delete my account despite proof

<!-- SC_OFF --><div class="md"><p>i tried contacting support but all they would just do is give me a link to their privacy policy page and delete it from there but my problem is

OPINION · HOW · OpenAIOPEN STORY
10 Apr
800 Million non paying accounts for free inference, but theyre nickle and diming paid users with lessened Codex rate limits.

<table> <tr><td> <a href="https://www.reddit.com/r/OpenAI/comments/1sh9aar/800_million_non_paying_accounts_for_free/"> <img alt="800 Million non paying accounts for free

OPINION · WHAT · OpenAIOPEN STORY
15 May
Permanently banned by OpenAI for "Cyber Abuse" I didn’t commit. No blocked prompts, no in app banners, just 4 silent emails to my spam folder.

<!-- SC_OFF --><div class="md"><p>I’ve been a $20/month Plus subscriber for over two years, using ChatGPT daily for work and dev projects. Last week, my account was deactivated

OPINION · HOW · ChatGPTOPEN STORY
13 May
Dodgy transactions from OPENAI

<!-- SC_OFF --><div class="md"><p>I’m wondering if their research Beta ChatGPT has become sentient and decided it needs an income….</p> <p>I received a burst of 32 transactions

OPINION · HOW · OpenAIOPEN STORY
8 Apr
53 Unauthorized Charges and still counting

<table> <tr><td> <a href="https://www.reddit.com/r/OpenAI/comments/1sfjz1x/53_unauthorized_charges_and_still_counting/"> <img alt="53 Unauthorized Charges and still counting"

OPINION · WHAT · OpenAIOPEN STORY
25 Mar
Charged Twice for OpenAI Subscription — Annual + Monthly Fee?

<!-- SC_OFF --><div class="md"><p>Hey everyone</p> <p>I’m running into an issue with my OpenAI subscription and wanted to see if anyone else has experienced this.</p> <p>I paid

OPINION · WHAT · OpenAIOPEN STORY
Sources
OpenAI×5

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