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macOS App Bug: Stuck on "Work" or "Codex" selection screen, can't access my chat

BACKGROUND
4 SIGNALSFIRST DETECTED 13 July 2026UPDATED 18 October 2026
The NewsHive View

The issue surfaced on 13 Jul, when a macOS app user reported being stuck on the “Work” or “Codex” selection screen and unable to access chats. On 15 Sep, a Codex Windows app report described a related failure: users could send only the first message in each chat.

By 15 Oct, another OpenAI report showed a “Model not found” error. On 16 Oct, users of the macOS app reported frequent reloads and crashes. Other user opinions describe ChatGPT struggling with long conversation threads, new chat limits, conversations stopping with a ■, missing mobile project folders, absent login prompts, difficulty deleting an account without access, and ChatGPT Classic on Windows 11 failing to log in after logout with a NextAuth.js HTTP GET error following 2FA. One OpenAI opinion also describes Codex repeatedly taking one-minute work periods. This is an untidy collection of access and continuity failures that can make a chat app forget the chat.

Taking this as factual, impact is 10%. Affected macOS users can lose access to existing chats or face repeated reloads and crashes. Codex users on Windows can find conversations unusable after the first message. The immediate change is degraded access across specific app workflows. These reports establish no broader effect.

Watch for OpenAI to acknowledge the macOS selection-screen, reload, crash, Windows messaging, and model errors, then publish fixes or workarounds. Version details and reports that the failures can be reproduced consistently would sharpen the picture.

How the story developed
16 Oct
1.9
15 Oct
Model not found
OPINION · WHAT · OpenAI
0.9
Other feeds and industry voices
10 May
ChatGPT is terrible at long conversation threads

<table> <tr><td> <a href="https://www.reddit.com/r/ChatGPT/comments/1t9jfo5/chatgpt_is_terrible_at_long_conversation_threads/"> <img alt="ChatGPT is terrible at long conversation

OPINION · WHAT · ChatGPTOPEN STORY
2 Oct
Mobile app projects folders not listed on the left anymore?

<!-- SC_OFF --><div class="md"><p>As of today I can't find my project folders on the left pane above recents anymore - I see this spaces stuff and there's a folders open there but

OPINION · WHEN · OpenAIOPEN STORY
16 Apr
How to delete account without access

<table> <tr><td> <a href="https://www.reddit.com/r/ChatGPT/comments/1smrexf/how_to_delete_account_without_access/"> <img alt="How to delete account without access"

OPINION · HOW · ChatGPTOPEN STORY
31 Mar
New Chat Limits

<table> <tr><td> <a href="https://www.reddit.com/r/ChatGPT/comments/1s93wri/new_chat_limits/"> <img alt="New Chat Limits"

OPINION · WHAT · ChatGPTOPEN STORY
27 Mar
Why does ChatGPT stop with a ■ and I can’t continue the conversation?

<!-- SC_OFF --><div class="md"><p>Hello.<br /> Since ChatGPT was updated, it frequently stops with a ■ and I can’t continue the conversation. Is this happening only to me?<br />

OPINION · HOW · ChatGPTOPEN STORY
15 Oct
ChatGPT Classic (Windows 11) — Unable to log in after logging out. NextAuth.js HTTP GET error after 2FA

<!-- SC_OFF --><div class="md"><p><strong>Edit</strong>: I was finally able to log back into ChatGPT Classic!</p> <p>The issue appears to have been related to Firefox's Enhanced

OPINION · WHAT · OpenAIOPEN STORY
29 Apr
Codex rate limits frozen?

<!-- SC_OFF --><div class="md"><p>For some reason today, my rate limits on chatGPT codex seemed to have frozen. I was at 53% for my 5 hr limit, and i ran 12 more gpt 5.5 extra

OPINION · WHEN · OpenAIOPEN STORY
20 Oct
ChatGPT Can no longer see images in work mode on Windows Desktop App

<!-- SC_OFF --><div class="md"><p>For some reason earlier today, it just stopped being able to see images in work mode on the Windows desktop app. I asked it to analyze an image

OPINION · WHO · ChatGPTOPEN STORY
Sources
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