<p>What to say during an outage, how often to say it, and templates for each stage of an incident. Clear, honest updates cost you far less trust than the outage itself.</p>
<h1> Multi-Channel Alerting: Why Email Isn't Enough </h1> <p>Your monitoring tool detects an outage. It sends an email. Nobody sees it for 4 hours.</p> <p>This is the number one
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