The frustration started surfacing in early April, when a user made the case that OpenAI's "Projects" feature — the organisational layer meant to help people manage their ChatGPT conversations — was doing the barest minimum. The complaint wasn't that Projects was broken. It was that it was barely better than nothing: a flat list masquerading as a filing system. Then, at the end of April, a second thread appeared asking whether anyone else wanted nested folders and subfolders within Projects. The response suggests the answer is yes, several people do. The pattern here is familiar: a feature ships, power users immediately discover the ceiling, and the forum fills with the gap between what was promised and what was delivered.
If confirmed, here is what this means. OpenAI is building productivity infrastructure without talking seriously to people who do sustained, complex work inside ChatGPT. A flat project structure is fine for someone managing three or four conversations. It falls apart the moment you're running research across multiple domains, managing different client contexts, or trying to separate experimental threads from production ones. The people most invested in ChatGPT — the ones most likely to pay for Pro or Team subscriptions — are precisely the people who need depth of organisation, and right now they're not getting it. More pointedly, this is exactly the kind of friction that makes competing tools look attractive, because Notion, Obsidian, and even basic file systems solved hierarchical organisation decades ago. If OpenAI's ambition is to be the operating system for knowledge work, a flat folder structure is a peculiar place to plant that flag.
Watch for either a product update from OpenAI addressing organisational features, or a measurable increase in community noise that forces it onto their public roadmap.
<!-- SC_OFF --><div class="md"><p>I don’t want to bash ChatGPT here, because Projects has genuinely been one of the best organizational features they’ve added.</p> <p>But this
<!-- SC_OFF --><div class="md"><p>Credit where it's due - ChatGPT's memory in 2026 is genuinely impressive. It references your past conversations, builds a profile of your
<!-- SC_OFF --><div class="md"><p>I use ChatGPT Projects heavily. Like, genuinely heavily.</p> <p>For me, Projects are not some minor feature. They are what make it possible to
<!-- SC_OFF --><div class="md"><p>Since the recent iPhone app update, I can’t find how to view my existing projects or start new conversations inside them.</p> <p>One pinned
<table> <tr><td> <a href="https://www.reddit.com/r/OpenAI/comments/1s7p7ky/sora_is_shutting_down_openais_backup_is_a_full/"> <img alt="Sora is shutting down. OpenAI's 'backup' is
<!-- SC_OFF --><div class="md"><p>Why…why did they move Projects that aren’t pinned off the side bar to hidden behind Search? Not only is it more clicks, but the project folder
<!-- SC_OFF --><div class="md"><p>I share a ChatGPT Plus account with family (not ideal, I know).<br /> Up until recently, I was using <strong>Projects</strong> to keep my
<!-- SC_OFF --><div class="md"><p>In another thread a couple of people asked me about this and I thought it might be helpful for a broader audience.</p> <p>A GPT is a reusable
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