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Can't delete individual chats

BACKGROUND
15 SIGNALSFIRST DETECTED 7 April 2026UPDATED 14 May 2026
The NewsHive View

On April 7th, a user posted to ChatGPT's community forum with a complaint that, in isolation, barely registers: they couldn't delete individual chats from their conversation history. The kind of friction that most platforms iron out in a patch note nobody reads. Easy to file under "user error" or "temporary glitch" and move on. But the thread sat there, unanswered by OpenAI, which is itself a small thing worth noting. Then, on April 25th, a second user surfaced — this time with a complaint that sits a rung higher on the severity ladder. Not just an inability to delete a chat or two, but an inability to delete their account entirely. That shift in scope is what makes this two-signal story harder to dismiss than its 9% reliability would normally justify. One complaint about granular chat deletion could be a UI bug. A complaint about being unable to exit the platform altogether is a different kind of problem.

If confirmed, here is what this means. A user's inability to delete their account isn't a usability annoyance — it's a potential compliance failure. Under GDPR and similar frameworks, the right to erasure is not optional, and platforms that obstruct it, even through technical fault rather than policy intent, face regulatory exposure. For OpenAI, which is already navigating significant scrutiny over data practices, a documented pattern of account deletion failures would hand critics exactly the kind of concrete evidence that moves a conversation from abstract concern to formal complaint. The secondary effect is trust erosion: people who cannot leave a platform on their own terms tend to talk about it, and that conversation spreads faster than any official response can contain it.

Watch for a formal acknowledgment from OpenAI on either thread, or a regulatory filing in a jurisdiction with active data protection enforcement — either would transform this background noise into something that demands a full read.

How the story developed
14 Oct
2.5
28 Sept
29 Aug
Chat GPT rant
OPINION · WHAT · ChatGPT
26 Aug
15 Aug
Does anyone here uses google ai?
OPINION · WHAT · ChatGPT
27 Jul
Chat vecchia che non si cancella
OPINION · WHAT · ChatGPT
27 Jul
This
OPINION · WHAT · ChatGPT
23 Jul
30 Jun
Chats aren’t deleting?
OPINION · WHAT · ChatGPT
25 Apr
Unable to delete my account
OPINION · WHAT · ChatGPT
0.0
7 Apr
Can't delete individual chats
OPINION · WHAT · ChatGPT
2.0
Other feeds and industry voices
24 Mar
Missing old chats?

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OPINION · HOW · ChatGPTOPEN STORY
10 May
Used ChatGPT (not logged in) but accidentally uploaded sensitive information (was meant to hide some parts), will that information be used? When will it be deleted if stored, is it 30 days?

&#32; submitted by &#32; <a href="https://www.reddit.com/user/ThrowRA_HaveAGoodDay"> /u/ThrowRA_HaveAGoodDay </a> <br /> <span><a

OPINION · WHEN · ChatGPTOPEN STORY
19 Oct
Always back up your chats.

<!-- SC_OFF --><div class="md"><p>So for the second time I lost 10+ hours of work in the last week. 2 of my projects disappeared with no trace. Waiting to see if its in export

OPINION · WHEN · ChatGPTOPEN STORY
16 Oct
"Could not load this ChatGPT conversation. Try again."

<!-- SC_OFF --><div class="md"><p>Been seeing this often lately. I'm on browser ChatGPT Work. Anyone else?</p> </div><!-- SC_ON --> &#32; submitted by &#32; <a

OPINION · WHAT · ChatGPTOPEN STORY
31 Mar
New Chat Limits

<table> <tr><td> <a href="https://www.reddit.com/r/ChatGPT/comments/1s93wri/new_chat_limits/"> <img alt="New Chat Limits"

OPINION · WHAT · ChatGPTOPEN STORY
20 Oct
ChatGPT Can no longer see images in work mode on Windows Desktop App

<!-- SC_OFF --><div class="md"><p>For some reason earlier today, it just stopped being able to see images in work mode on the Windows desktop app. I asked it to analyze an image

OPINION · WHO · ChatGPTOPEN STORY
27 Mar
Why does ChatGPT stop with a ■ and I can’t continue the conversation?

<!-- SC_OFF --><div class="md"><p>Hello.<br /> Since ChatGPT was updated, it frequently stops with a ■ and I can’t continue the conversation. Is this happening only to me?<br />

OPINION · HOW · ChatGPTOPEN STORY
10 May
ChatGPT is terrible at long conversation threads

<table> <tr><td> <a href="https://www.reddit.com/r/ChatGPT/comments/1t9jfo5/chatgpt_is_terrible_at_long_conversation_threads/"> <img alt="ChatGPT is terrible at long conversation

OPINION · WHAT · ChatGPTOPEN STORY
Sources
ChatGPT×13OpenAI×2

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