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Paid 230 Euros for chatgpt pro, still on free plan 3 weeks after. Support is not

BACKGROUND
1 SIGNALFIRST DETECTED 27 September 2026
Narrative synthesis pending — 1 signal collected.
How the story developed
Other feeds and industry voices
20 Oct
Billing support is a total joke

<!-- SC_OFF --><div class="md"><p>Long story short: OpenAI Ads issued incorrect invoices and my accountant can't file these as a business expense unless corrected. Their billing

OPINION · HOW · OpenAIOPEN STORY
15 Apr
ChatGPT Plus to Business Upgrade issue

<!-- SC_OFF --><div class="md"><p>I was on ChatGPT plus plan until yesterday, and then upgraded to the business plan for my team. My payment also got through for the same.</p>

OPINION · WHEN · ChatGPTOPEN STORY
5 May
Warning: Anthropic's "Gift Max" exploit drained €800+, ruined my credit, and got me banned.

<!-- SC_OFF --><div class="md"><p>Heads up to anyone here using Claude/Anthropic as an alternative. If you have a card saved on their platform, <strong>remove it now.</strong></p>

OPINION · HOW · ChatGPTOPEN STORY
2 Oct
Can everyone who went to DevDay and paid give me some insight into a fraud charge?

<!-- SC_OFF --><div class="md"><p>My card was charged $650, the exact amount for DevDay and it was charged under the name OpenAIOPCOL. My ChatGPT subscription shows up as ChatGPT

OPINION · WHO · OpenAIOPEN STORY
14 Apr
caht gpt upgrade to pro is broken?

<table> <tr><td> <a href="https://www.reddit.com/r/ChatGPT/comments/1sl4uhk/caht_gpt_upgrade_to_pro_is_broken/"> <img alt="caht gpt upgrade to pro is broken?"

OPINION · WHAT · ChatGPTOPEN STORY
15 May
Does openai have a functioning customer support team?

<!-- SC_OFF --><div class="md"><p>I am experiencing what sees like a scam on OpenAI and the customer support team i have been in contact with doesn’t seem to be able to comprehend

OPINION · WHAT · OpenAIOPEN STORY
10 Apr
800 Million non paying accounts for free inference, but theyre nickle and diming paid users with lessened Codex rate limits.

<table> <tr><td> <a href="https://www.reddit.com/r/OpenAI/comments/1sh9aar/800_million_non_paying_accounts_for_free/"> <img alt="800 Million non paying accounts for free

OPINION · WHAT · OpenAIOPEN STORY
19 Oct
Spent ~$7, charged $25?

<table> <tr><td> <a href="https://www.reddit.com/r/OpenAI/comments/1xa8uq3/spent_7_charged_25/"> <img alt="Spent ~$7, charged $25?"

OPINION · WHO · OpenAIOPEN STORY
Sources
OpenAI

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